Technical Operations / Manufacturing Operations Support

Infineon Technologies — Mesa, AZ | 2023 – Present

• Maintained operational records and production handoffs in a semiconductor manufacturing environment, ensuring repeatable routines and balanced speed across shifts.
• Documented workflows and SOPs to reduce ambiguity and support cross-team collaboration between engineering and production.
• Designed and implemented workflow improvements that simplified operational processes, reduced unnecessary manual effort, and improved consistency across daily operations through AI-assisted drafting, dashboard planning, and root-cause analysis.
• Used AI prompting and review to accelerate documentation without replacing human verification or overclaiming automation.
• Coordinated with engineering and production teams to maintain quality, throughput, and safety standards.

Assistant Manager / Shift Lead

Romulus Inc. — Mesa, AZ | 2007 – 2023

• Led shift teams with consistent operational standards, maintaining customer satisfaction and throughput across 16 years.
• Trained and mentored new team members on operational standards, safety, and practical leadership habits.
• Improved customer satisfaction through repeatable routines, clear communication, and team-first accountability.

Work History Continued

• Built and maintained checklists and SOPs that made shift handoffs predictable and auditable.
• Prioritized both throughput and quality, avoiding shortcuts that compromised safety or accuracy.
• Led by example with clear communication, accountability, and team-first thinking across every shift.